Property Amenities

Property services

  • Elevator/lift
  • ATM
  • Concierge services
  • Gift shops or newsstand
  • Conference space
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Express check-in
  • Pool umbrellas
  • Luggage storage
  • Pool sun loungers
  • Air-conditioned public areas
  • Room service (limited hours)
  • Free weekday newspaper
  • Pets allowed
  • Children allowed
  • Families welcome

Activities

  • Fitness facilities
  • Fitness equipment
  • Children's pool
  • Steam room
  • Outdoor furniture
  • Outdoor hot tub
  • Outdoor pool
  • Pool

Food and drink

  • Breakfast available (surcharge)
  • Wedding services
  • Snack bar/deli
  • Room service (limited)
  • Bar/lounge
  • Coffee shop or cafe
  • Coffee/tea in common areas
  • Poolside bar
  • Restaurant

Shuttles and transportation

  • Limo or town car service available

Business services

  • Meeting rooms
  • 24-hour business center
  • Conference center
  • Ballroom(s)

Parking

  • Wheelchair-accessible parking available
  • Self parking (surcharge)
  • Electric car charging station

Internet access in public areas

  • Wireless internet

In-Room Amenities

Features

  • Air conditioning
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • Blackout drapes/curtains
  • Shower/tub combination
  • Desk chair

Services

  • Turndown service
  • Daily housekeeping

Media and electronics

  • Free WiFi
  • Internet access (complimentary)
  • Television
  • Phone
  • Free local calls
  • Pay movies
  • Premium TV channels
  • Cable TV service
  • HDTV
  • Free wired high-speed Internet
  • First-run movies
  • LCD TV
  • Flat-panel TV

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Room service

Bathroom

  • Hair dryer
  • Designer toiletries
  • Shower/tub combination
  • Towels provided
  • Toilet

Bedding and linens

  • Premium bedding
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Linens provided

Reviews

Sheraton Carlsbad Resort & Spa

1,573 Reviews #12 of 42 hotels in Carlsbad

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    805
  • Very Good
    435
  • Average
    162
  • Poor
    102
  • Terrible
    69

Recent Reviews

A7778NYjuliec wrote a review on July 22, 2024
Trip Type: Couples

Quick trip

Service at the front desk and dining area was great. We were barely at resort as we were attending a wedding nearby. Easy freeway access, quiet and large room. Very maze- like to get from room to...
Courtney S wrote a review on July 16, 2024
Trip Type:

Family Staycation a success

This resort is very nice and totally deserves 5 star review but I just couldn’t because upon arriving for checkin which was at 4 my room still wasn’t ready and we were forced to wait until after 7pm...
David D wrote a review on July 12, 2024
Trip Type:

Customer Experience

Johnny at the front desk was fantastic and very helpful! He gave me excellent customer service and accommodations. He was a pleasure to deal with! I needed to change rooms, and he did so without any...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.