To The Hotels' Reply: I would recommend that you don't leave nasty pet odors and unhygienic environments for PAYING CUSTOMERS WITHOUT PETS! Unless the dogs ? are the ones who are paying, however... !! HORRIBLE !! 1. ODOR: There wasa dog/pet smell in the room, and I have pet allergies. 2. WATER LEAK: The freezer was leaking because there was water pooled on the top shelf of the refrigerator. 3. FIRE: While heating one of thier paper cups filled with water in the microwave for one minute, I noticed a burning smell. When I looked at the bottom of the cup, there was a burnt spot on it (see pic). 4. TOILET SPLASHBACK: When you flush the toilet, the water splashes back up out of the toilet and can hit any part of your body, depending on the position you're in when you're flushing. It can hit your behind, your legs, or your feet. Disgusting. 5. INADEQUATE BREAKFAST SERVICE: The server was aware that there were no plates available for guests at breakfast, yet she simply did not put any plates out for approximately 30 minutes, until one of the customers had to yell to the back for someone to bring out plates. The food was also slow to come out. It felt as though they did not want guests to eat.

Overall, we had a good stay at the hotel . The room and the hotel were clean, and the gym has everything you need for a quick workout. The weakest part was definitely the breakfast. The selection of fresh fruit and healthier options was very limited, and there was no plant-based milk available. What bothered me most, however, was the amount of single-use waste at breakfast. Plastic cutlery, disposable cups and one-time-use plates create an incredible amount of unnecessary waste every single morning. In 2026, I really think a hotel should be able to provide reusable plates, cups and silverware, especially when guests are eating inside the hotel. With a better and more sustainable breakfast setup, this would be a very solid hotel.

Location: 5/5 - very near to lego land and Costco Rooms: 4/5 - Room were clean, decent size Cleanness: 2/5 - Room and bathrooms were clean, however I am giving this rating because the dishwasher filter was so dirty. Dishwasher smelled nasty and when I checked the filter I found accumulated food and mold!! I reported to front desk and they sent maintenance guy to replace the filter quickly which is appreciated but this shouldn't happen in the first place Comfort: 2/5 - Sofa bed mattress was very horrible/uncomfortable, and air conditioner was so noisy. I reported the air conditioner problem to front desk and they sent maintenance guy quickly, I can say he fixed the problem by 50-60%, at least I could sleep. Breakfast: 2/5 - very basic, not tasting well. Not worthing. Skip if you can and save some money Staff: 5/5 - Thanks for addressing my concerns quickly Overall rating: 3/5 Will I stay at same hotel again: probably not! Specially for the dishwasher incident which was shocking to me, this was very irresponsible as it may cause health issues!! Update: ------------ Received a call from property manager apologizing about the incidents and explaining that it was unintentional mistakes. Appreciate the call back.

Overall, we had an excellent stay here. The beds are comfortable, the rooms are spacious, the breakfast is good, and the pool/hot tub are nice. What we were most impressed with was the staff! Yolanda, Monica, and the entire front desk staff went above and beyond to accomodate our last minute stay. They called me to check in to see how we were enjoying ourselves and went above and beyond to help us. I’ve lived in a number of hotels, and stayed at some of Hilton’s nicest properties to include the Grand Wailea in Maui, and I’ve never come across such excellent service like we experienced here. They truly made us feel like family! We can’t wait to come back.

We stayed in room 314 for 2 weeks in July 2026. We'd like to give this place a 5/5 based just on how caring and hard-working the desk, housekeeping, maintenance, and food services workers are. But a few problems make that impossible. 1. Low shower water pressure is unacceptable in a non-budget hotel. We complained about it, and they did replace the head . . . with another low-flow model. For folks like us who enjoy a refreshing shower, that's a deal killer. 2. The room wall-shaker air conditioner is noisy, and also shuts itself off after about 45 minutes if someone isn't continually moving around in the room. We complained, but nothing was done about it. For folks like us who want to sleep in a cool quiet space, that's another deal killer. 3. The breakfast area is very crowded and noisy, and long lines of people form waiting for food. This could probably be mitigated by not having people waiting for waffles and pancakes to cook at the start of the line right where you also have to collect dishes and silverware. It could also be helped by adding more time to the breakfast schedule, especially on weekends. As it was, we ended up providing our own breakfasts and just skipping the hotel's over-crowded breakfast. 4. There aren't enough disabled-accessible parking spots. And there were almost as many EV charging spots, and they're more conveniently located than some of the disabled-accessible parking spots. That just seems like bad prioritization. Otherwise, the only problem we had was with loud guests yelling at their kids, stomping around in the rooms and corridors, and slamming things around. But we realize the hotel can't regulate peoples' courtesy, so that didn't factor into the 4/5 overall score.

We stayed for 4 nights and overall had a mixed experience with both positives and some frustrations. The room was clean on arrival, the bed was comfortable, free parking was convenient, and the location worked well for our family. However, there were several inconsistencies with communication regarding our room request, breakfast service, housekeeping service, and guest service during the stay. That said, a few staff members stood out. Isai was consistently friendly and welcoming, Adriana made breakfast service much more enjoyable with her attentiveness and positive attitude, and Paola was apologetic and empathetic when concerns were brought up. I also want to acknowledge Arthur (AGM) and Kevin (GM) for taking the time to follow up afterward and make things right. That effort was genuinely appreciated. We have family near the Carlsbad area, and despite the challenges, we would still consider giving this property another chance as a potential go-to family hotel.

Our first time staying at a Home2 Suites and it was very welcoming and clean. Amenities was nice, laundry, mini golf, gym, pool. The free parking was a huge factor for us since we had multiple cars and when doing research a lot of the SD hotels charge like $40/car. Staff was great, free breakfast was ok /mid. My 4 star rating was the pool, it had floating chunks in it and it could have been from all the kids that day..

One of the cleanest hotels we've ever stayed at!! Staff was very friendly, my kids looked forward to breakfast every morning, and they make an effort to make this location kid friendly! My kids liked playing with the putting area they had behind the pool. Conveniently located close to Legoland, beach, gia museum, and all the other wonderful activities located on Carlsbad!

Everything was good during our stay, no unnecessary smells in our room and beddings. It’s really nice to have the above average hotel refrigerator and the utensils and microwave in our room. Room is really spacious. Breakfast was fantastic even though it almost same every day.

Stayed here for a soccer tournament. The hotel busy because there were a lot of soccer players here, so I’m sure it was a little more noisy than normal. Staff were all very friendly and polite, service was great, and no complaints about our room. We’ll be staying here again next time we’re in the area