Although the staff is very nice I do not recommend booking a stay here. Our room phone was broken, couldn’t call out to anyone, not even the front desk. The bathtub plug wasn’t sealing properly to hold the water in so we had to use a wash rag. Their website is highly inaccurate. They do not serve breakfast…they serve pastries, Their outdoor heated pool is not actually heated, and They do not have WiFi for their guests. Just seems like there’s a lot going on here that people don’t have answers to or even care to get an answer for.

Clean and comfortable rooms. Full front desk coverage 24 hours! We never heard that housekeeping will not be open until tomorrow morning! All the staff was nice, they spoke to you all the time! The front desk addressed you by your name and gave us advice on restaurant choices and sightseeing places. There were plenty of parking spaces. The hotel is located in beautiful Carlsbad with a park, a library, downtown Carlsbad and the ??, very nearby! A special shout-out to housekeeper Maria!

LOCATION: Before anyone chooses to stay here, please be aware that this hotel sits on super busy I-5 freeway. It’s very loud. We were lucky to have our room on the backside of the hotel, I can’t imagine how loud freeway-facing rooms are. The hotel is pretty close to the beach, but not really within walking distance, especially to the town. There is a grocery store, gas station, and some restaurants within walking distance. ROOM: Our room itself was ok. Clean with comfortable bed, but it seemed dark and not very cosy. Switching to warm-hued bulbs would really make it seem better. AMENITIES: There is a small pool, but we didn’t use it. Website advertised free breakfast, but there was no breakfast. OTHER: Fire alarm went off twice around 3 am.. nobody said anything about it in the morning when we were checking out? Overall, it was ok for one night. Probably wouldn’t stay again.

It was amazing! Staffing is friendly and accommodating! They helped us with everything and were very nice to our children. Everyone at front desk was amazing specially Janet , the manager.

If you’re looking for a hotel with free breakfast, don’t go here. My boyfriend and I booked this hotel specifically because it said free breakfast. We went downstairs in the morning to find that the “breakfast” is just a small pre packaged chocolate croissant from Costco. The lady at the front desk said they stopped doing free breakfast during covid. That means they’ve been false advertising for 5 years!!!! If we had known, we would have stayed somewhere else. What a scam

Excellent! I’ve been to many hotels in San Diego and this one is my favorite! I admit, I always read hotel reviews to get an idea of the location and what people liked or disliked. My goal is to find: a safe, clean and quiet location to rest, comfortable bed and excellent customer service. Even though this is next to the highway, just ask for rooms on the other side of the building. This hotel met all my needs.

It was clean. Other then that... Meh. The beds were so hard I think the laminat floor would have been softer. The road noise was incredibly loud which I know they can't fix but they could have a door that didn't have a huge gap at the bottom or windows that reduced noise. The location and parking lot didn't seem super safe and I was literally checking my phone car app though out the night to make sure no one broke in. And the "breakfast" they claim to have was an absolute joke. Coffee, some terrible tasting orange juice and some packaged pastries (which weren't bad). They advertise like it's a real hot breakfast which it is not. We would not stay here again. I gave it 2 stars because it was clean. That's the only thing this place has going for it.

Not too noisy from the freeway more noise from your neighbors. The pool is very clean and fun to cool off in. My room was clean and provided great quality of shampoos, conditioner, and body wash. Also staff was very friendly and kind.

"Yes they DO CHARGE YOUR CARD when you make your reservation!!!!" Big room with disgusting furniture. I'm sure you can imagine the white splatters & brown water ring marks make seating very undesirable (photos of the only two chairs provided in room). Hotel location is directly alongside noisy freeway, but inside the room we got to listen through the wall to the tv from the room next door & every movement from the guest in the floor above (clearly this building is not built within recent decades with noise reduction in mind). "Breakfast included" watered down juice & generic pastries... For $20-30 more you can be blocks from the ocean & get a full hot breakfast included with your stay.

Clean and comfortable. Easy access to 5 freeway and located a few minutes from the Carlsbad Village area. Janet is friendly and professional. Thank You!